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What Makes Me a Top Goggle Review Er

What factors decide whether a person breaks out their credit bill of fare and buys from y'all online?

  • A visually appealing website?
  • Piece of cake refunds and money-dorsum guarantee?
  • A elementary website interface for easy navigation?

Possibly. But what about online reviews from customers?

85% of online customers read reviews before making a buy!

And 79% trust online reviews equally much as a PERSONAL recommendation from a friend!

This means your business tin't afford Non to optimize your online reviews.

This commodity will show y'all how to go more reviews on Google and better the chances that visitors make a purchase from you online.

Nosotros'll embrace:

  • How to get more than Google reviews and improve your online reputation
  • Tin can I buy Google reviews?
  • Why Google reviews are important
  • The best tools to monitor your online reputation
  • How to utilise Post Planner to get more than Google reviews

How to become more than Google reviews and improve your online reputation

Google reviews are incredibly beneficial for your business, but there'due south one trouble:

You take to get reviews on Google before they can do any practiced!

I know that seems obvious, simply and then many people ignore this first critical step.

They recall they tin can just start doing business and wait for 5-star reviews to first flooding in magically.

Unfortunately, that'due south not how information technology works.

Y'all can't afford to wait for the reviews.

You lot Take to actively take steps to encourage your customers to leave you lot positive reviews.

This section volition wait at some of the best ways to become Google reviews for business success!

1. Provide a valuable service

What are you lot selling on your website?

Whatever it is, we all accept to ask ourselves 2 questions about our production or service:

  1. Is what you're selling valuable?
  2. Can my customers discover a better version of my production or service somewhere else?

If your service isn't providing your customers with VALUE, why would they buy from you?

If they buy from y'all and your product doesn't assist them, why would they get out you a positive review?

If there is a amend version of what you're selling available on the market place, your customers will just go in that location.

Better doesn't necessarily just mean higher quality.

It tin also mean cheaper or amend overall value.

Before you start trying to get Google reviews, brand sure you're providing the almost valuable product possible.

ii. Ask happy customers for reviews

Many business owners complain that their customers never exit them reviews — even when they're satisfied!

That's when I ask:

"Did you ask them to get out you a 5-star review?"

Typically, the answer is:

"No, merely I shouldn't have to."

If yous aren't asking your happy customers for reviews, you're doing it wrong!

Nigh customers are HAPPY to leave a positive review, but they don't think to do it.

Unfortunately, a negative experience is more probable to prompt your customer  to leave a review than a positive one.

To fix this, just accomplish out to your happy customers and inquire them to get out a 5-star review on your Google business profile.

Too, include a link to your Google profile to make it easy on them.

I've NEVER had a satisfied customer plough me down on this request.

And this is ane of the Best means to get Google reviews that I've discovered.

3. Proceed your Google Business Profile upwardly to date

Have y'all e'er checked a business's operating hours on Google only to notice out when visiting the store that the hours were WRONG online?

Information technology'due south incredibly frustrating, and it costs those businesses customers.

68% of customers report existence then frustrated by inaccurate info online that they stop visiting the business organization entirely!

To avoid this problem entirely, simply make certain that your business concern'due south information is correct on your Google business organisation profile.

Whenever annihilation changes, you should instantly update your Google profile.

  • Operating hours
  • Menu
  • Logos
  • Location
  • Seasonal changes

If your Google profile isn't upwardly to date, fix information technology NOW!

4. Use a tool to monitor your online reputation

Online reputation management is all nearly knowing what people are saying about you lot to respond in the BEST manner possible.

You lot tin probably meet why this can exist difficult...

People talk about your business in More than than one identify.

Consider JUST the sites where people can exit reviews of your business:

  • Google Yelp
  • TripAdvisor
  • Yahoo!
  • Facebook
  • Business page
  • Amazon

That doesn't fifty-fifty take into business relationship the social media interactions that mention your business on Twitter, Instagram, and Facebook.

If you desire to know how to boost reviews on Google, it starts with knowing WHAT people are saying about y'all.

I'll cover several review management tools in this article to help you lot brand the best decision for your business.

Tin can I purchase Google reviews?

Take a second and Google the phrase "buy Google reviews."

You'll run into dozens of results promising "100% safe" Google reviews on your profile.

The simply problem is that information technology does NOT piece of work.

While you lot Tin purchase Google reviews, nosotros highly advise avoiding it.

Purchasing Google reviews goes against Google's user understanding, which means you can go your business relationship suspended or removed.

In addition to risking your entire business relationship, virtually of these purchased Google reviews aren't well written.

In almost cases, your potential customers will be able to tell that yous bought the reviews, and it'll RUIN your credibility.

In other words, it's not worth it!

Don't risk your business concern by ownership Google reviews!

Why Google reviews are important

You lot may be thinking that trying to get reviews on Google is more trouble than it's worth.

Not only exercise you accept to run your business organization, simply yous take to:

  • Provide a more valuable service than your competitors
  • Reach out to customers for reviews
  • Constantly update your GMB profile
  • Monitor your online reputation using software tools

AND you have to do all that while non taking the piece of cake mode of simply buying reviews!

Is it worth it?

YES!

Permit's look at 3 reasons why Google reviews should be virtually the tiptop of your priority list.

Reason #ane: Concenter new customers

How frequently take you discovered a new business organization because they had great Google reviews?

Probably — ALL of the time.

Getting more than Google reviews allows you lot to attract customers by lending credibility to your business.

T he difference between a Google profile with no reviews and 1 with 10 5-star reviews is MASSIVE.

Your potential customers will always gravitate to the folio with more than positive reviews.

Reason #2: Put your best foot forward

I worked at a fast-food restaurant in high school, and o ur manager made us sweep the parking lot nigh 10 times a day.

Why?

Because he wanted the customer to become a GREAT first impression.

Getting great Google reviews is like sweeping your parking lot.

When customers come across your Google contour online (and it'south full of 5-star reviews), they instantly accept a better opinion of your business.

In other words, positive Google reviews assistance you brand your business wait good to any prospective customers — enabling yous to brand more coin.

Reason #iii: Increase sales

What happens with all those new customers with super-high opinions of your business organization?

They Buy STUFF!

72% percent of customers are fix to brand an Firsthand ownership determination based on positive reviews.

In other words, positive Google reviews are similar free money.

T here's inappreciably anything more important than your Google reviews to attract and convert customers.

Your business Can'T afford to ignore Google reviews.

So in the remainder of this commodity, nosotros'll show you how to manage your online reputation, become more Google reviews, and boost your sales.

The best tools to monitor your online reputation

You're set up to offset monitoring your Google reviews and managing your online reputation, correct?

Non exactly.

While managing your reviews manually is POSSIBLE, information technology's difficult to do it well.

Instead, near people choose to use a tool to help them understand and answer to their reviews.

At present allow's go over our superlative five tools to get MORE reviews on Google.

i. Post Planner

Post Planner is an online tool designed to help yous salvage time curating your online presence.

That includes managing your Google reviews.

The "Local SEO" feature includes tons of helpful tools to ensure that you tin can understand your reviews and alter your strategy accordingly.

Post Planner helps you quickly request reviews from your recent customers by sending them a quick electronic mail survey. 2-Mar-20-2022-08-58-31-02-AM

Or you can create a link to a review folio where people can navigate to on their mobile device by using a QR lawmaking.

(You can get actually creative with this!)

And when people open your email or go to your Mail service Planner review page, they'll easily be able to give you a review.

But here's where the review tool actually shines:

When people click "Excellent" or "Good, they'll automatically be navigated to your Google review page.

Merely if they choose "OK" or "Bad," they'll exist sent to a private survey where Just you will see their feedback.

It's a win-win.

You can likewise measure your online reputation using the Satisfaction Score.

This score shows you the trend of client opinions concerning your concern.

1-Mar-20-2022-08-58-56-92-AM Mail Planner's Customer Reviews tools help you get more Google reviews, only they'll also help you improve your online reputation over time.

ii. Reputology

Reputology is designed to be a 1-stop-store for review management.

You can manage your reviews across multiple platforms from the Reputology dashboard.

The core function of Reputology's tool is monitoring reviews beyond more than 100 review sites — including Google.

3-Mar-20-2022-08-59-42-97-AM

Reputology is a proficient tool, merely its minimum price is $110/calendar month, putting it beyond the reach of some smaller businesses.

iii. Mention

Mention allows y'all to monitor the spider web for any mentions about your business organisation beyond more than a billion sources.

This includes your Google reviews.

5

Mention as well gives you valuable data most what your customers say about yous.

Smaller businesses may observe their access to some of Mention's tools limited if they subscribe to a cheaper plan.

For case, the lowest programme can only monitor 5 social media accounts.

4. Brand24

Brand24 is another tool that monitors your mentions from across the web.

Not only does information technology keep track of your brand's mentions and reviews, only it gives you some disquisitional data about those mentions as well:

  • Influence Score helps yous identify which mentions will have a more significant impact on your online reputation.
  • Mention Analytics helps you understand the type of customer talking about your concern.
  • Sentiment Analysis shows you the overall opinion your customers accept of your business.

Screen Shot 2022-03-20 at 15.01.29

Brand24 will help you lot monitor what people are proverb most you on Google and other review sites, but it isn't as helpful for generating more reviews.

You'll still demand to find another tool to help you asking reviews from your recent customers.

five. GatherUp

GatherUp has tools that are specifically designed to help minor businesses get more reviews on:

  • Google
  • Social media
  • Other review sites

You lot tin can set GatherUp to send follow-up surveys to your customers automatically.

When your customer responds positively to the electronic mail or text survey, GatherUp will prompt them to go out a review.

If they respond negatively, it'll funnel them into customer service instead of review platforms.

6-3

After your customers leave reviews, GatherUp besides supplies you with the time-saving tools to monitor and reply to those reviews.

Smaller businesses may struggle to pay the minimum $99/month charge for the smallest program, so this tool may be meliorate for larger companies.

Other ways to use Mail Planner to get more Google reviews

Postal service Planner is the best online tool for people trying to manage and get more than Google reviews.

Post Planner offers many other different tools like content scheduling, social media planning, and content curation.

These can all aid yous grow your business organisation in different means.

However, we'll focus on showing you how to use the Local SEO tools to get more Google reviews for your business organisation.

Monitor reviews across multiple channels

It may seem counterintuitive, only one of the all-time means to get Google reviews is to monitor ALL your online reviews.

How is that possible?

Google indexes your website and GMB profile based on tons of factors.

One of those factors is the current popularity of your profile.

In other words, your popularity snowballs on itself.

Using Facebook, Yelp, Yahoo, Grubhub, and any other review site to improve your business concern's popularity will earn you more than Google reviews.

Then how do you do it?

  1. Click "Local SEO" at the meridian of the Post Planner screen.
  2. Click on your location nether "Listings Manager."
  3. Click the "Channels" tab.
  4. Brand sure that Postal service Planner is tracking your listings beyond all your channels.

7-Mar-20-2022-09-03-26-46-AM If you run into a notification that a channel needs to be connected, click "Connect" and log in to connect that aqueduct to Post Planner.

Respond to negative reviews

Many people recollect that a single negative review will destroy their online profiles, but that isn't the instance.

In reality, a negative review is a perfect opportunity to showcase your business'south customer service skills.

Post Planner allows you to hands keep track of all your reviews — good and bad —across many different channels.

When you run into that you've received a negative review, it'south time to take activeness.

Go to "Reviews Managing director," then click on "Reviews and Posts."

Read each review, and click "Go to review" when you find the negative review that you desire to reply to.

Dealing with each negative review courteously and kindly is an splendid opportunity to evidence your customers how you handle conflict and customer problems.

So don't skip this crucial pace!

Keep your business listings up to date

Out-of-date business listings are incredibly detrimental to your success.

However, updating your business's listing on every review channel can exist very time-consuming.

Post Planner makes it easy to automatically update ALL your listings with a click of your mouse.

On your Listings Director, you can update all your listings simultaneously.

Just update your Post Planner Listings Manager information, then click "Sync Now."

9-Mar-20-2022-09-05-31-86-AM Post Planner will at present update all your continued channels instantly.

You can fifty-fifty turn on "Auto-sync" to automatically update all your channels whenever annihilation on your Postal service Planner Listings Manager changes.

Improve your business organization's online discoverability

Creating an online contour that'due south easy for customers to notice tin exist challenging.

Usually, people don't know if their Google Business Profile is good or if information technology'due south just OK.

As a result, they can get months or years without recognizing some key improvements that could have brought in more business organization.

Mail service Planner'south "Suggestions" tool in the Listings Managing director makes it easier to detect areas where you can improve your Google business concern listing to go more Google reviews.

10-Mar-20-2022-09-05-11-75-AM

Select the suggestions yous want Mail service Planner to add to your page, then click "Save Settings."

Post Planner volition automatically update your listings to include the changes yous selected.

Afterward making those changes, it'll exist easier than always for your customers to discover your Google profile and leave you reviews.

Conclusion

Is your lack of Google reviews holding your business concern back?

For a lot of small businesses, the respond is YES!

However, following these steps and using Post Planner to manage your Google reviews volition assist you quickly better your online presence.

Endeavour signing up for Mail service Planner to meet how much your business organization can benefit from its Google review direction tools.

Good luck!

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Source: https://www.postplanner.com/blog/how-to-get-more-google-reviews